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CrewBuddy not working correctly

Last couple of days CrewBuddy has not worked correctly. I am unable to see Gate assignments, delays, etc. I know a few others are havung same problem. Do we need to do anything to fix this or are you working on the fix? Thanks. I love CrewBuddy and need it to work.

Hello everyone!


The new update is available from the App Store for download now! It will fix the syncing problem that CWA caused for all the flight attendants.


I apologize that it took me 4 days to fix it and make the update available. Thank you so much for hanging in there and for your patience! Hopefully next time they will give me notice before they change something that drastic!

Good news!  

The update is available for download from the App Store now!  It's version 1.4.2

I still cannot get in it says can not sync then say has stop to protect trips. Is there anything being done fix this problem ?

Hi Crystal,

I sent you an email.


Update is now available for download!

Hi Victor,

I'm not sure if you saw the prior post I made.  There's a lot being done to fix this problem.

I've finished developing the fix.  It was a complicated fix, so I apologize that it took a few days to develop it.  I submitted the fix to Apple for approval yesterday and requested an expedited review.  

Apple approved my request for an expedited review and they should review it shortly.  As soon as they do it will be averrable for download.


Hi Paulette,

I really apologize that it's not working. SWA changed the flight status data structure Friday morning and it killed CrewBuddy's ability to get the gates. I coded a fix and submitted the update to Apple. We were approved for an expedited review, so I'm anticipating that the update should be available today or tomorrow.

Thanks for your patience!

As an Android user, I'm still having problems retrieving gate information using Crewbuddy. Any idea when the issue will be resolved? Thanks, Trina
There is an error message on the landing gate display on all the legs. It shows 0... With something about arrival overflow in small print.
I just purchased the annual membership and now it will not let me open the app. Just crashes. I had the one month trial and it worked fine. Please let me know what I can do to trouble shoot? Or is there a problem with the app that is currently trying to be fixed?
My app is running extremely slow with a delay everytime i click anything

Hi Scott.

SWA changed the data structure of the flight status again.  It's causing the problem you're talking about.  I'm almost done writing the code to fix it.  I'll be submitting it to Apple for approval soon.  Apple usually takes several days to finish their approval.  

Thanks for your patience!  I'm working on it as fast as I can.


How long more will this problem take to get fixed, very annoying
When will this current problem be fixed?
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