CrewWeb FAQ

FAQs pertaining to CrewWeb

Why does CrewWeb crash on startup when using iOS 12.2 Beta?
You're quite adventurous to download and use beta software!  :-)  Right now it appears that there is a conflict with this beta version of iOS and the i...
Tue, 5 Feb, 2019 at 11:53 AM
Cannot Open Page Error?
If you see a ‘Cannot Open Page’ error, there’s probably something wrong with the internet connection. An example of an error message: … because an s...
Tue, 5 Feb, 2019 at 12:34 PM
Can’t Scroll?
If you can’t scroll, say, a list of trips, try zooming out so that most or all of the list is on the screen. Also, see scrolling and EBS scrolling.
Tue, 5 Feb, 2019 at 12:34 PM
CrewWeb Seems Slow?
If CrewWeb seems slow, the problem is most likely the internet connection or the company’s CWA servers. The CrewWeb app takes about 0.1% of the time. Th...
Tue, 5 Feb, 2019 at 12:34 PM
Blank Page?
If you get a completely blank page, Restrictions or Content Blockers may be preventing the page from loading. If you have Restrictions enabled or Conten...
Tue, 5 Feb, 2019 at 12:35 PM
Select multiple TGDOs?
To select multiple TGDOs: Tap the first day that you wish to select, then Triple-tap the last day that you wish to select. A triple-tap simulates a ...
Tue, 5 Feb, 2019 at 12:35 PM
Can’t send message?
If you can’t send a message, and you see a popup alert something like The message contains invalid characters -- any of: <Enter>: Remove any ‘re...
Tue, 5 Feb, 2019 at 12:36 PM
How do I … in CWA?
In general, I can’t answer questions about how CWA works (or doesn't work). Sorry. I just make the web browser (the CrewWeb app), so asking me a qu...
Tue, 5 Feb, 2019 at 12:36 PM