CrewWeb Help

CrewWeb Help

Basic Troubleshooting
If something isn’t working with CWA or CrewWeb, try these, in pretty much this order: Check the internet connection. Go to a different page in CWA, then...
Tue, 5 Feb, 2019 at 12:28 PM
Internet Connection
CrewWeb must have a reliable internet connection to work properly. Wifi connections in hotels, airports, and aircraft are notoriously bad. If a page won’t...
Tue, 5 Feb, 2019 at 12:29 PM
Passwords
Only the company can change or reset your password. I can't do anything with passwords. Sorry. The normal way to change your password is via SWALife...
Tue, 5 Feb, 2019 at 12:29 PM
Saving Login Credentials
To save your login credentials (userid and password): Set a passcode on your iPhone or iPad CrewWeb will not save your login credentials (userid and pass...
Tue, 5 Feb, 2019 at 12:30 PM
Multiple Selections (SIP or ELITT)
You may need to select multiple items to split (SIP) a trip in Trip Trade / Giveaway (TTGA) or to trade more than one trip at time in ELITT. To split a ...
Tue, 5 Feb, 2019 at 12:32 PM
Scrolling
Scrolling sucks. Sorry, no better way to say it. Most CWA pages are too large to display on a small device. When the CWA page contains a scrollable area...
Tue, 5 Feb, 2019 at 12:31 PM
Inactivity Timeout
If you leave CWA idle for a while (about 15 minutes), the company’s CWA server will log you out automatically. Nothing that the CrewWeb app can do about...
Tue, 5 Feb, 2019 at 12:31 PM