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How on earth do you get help for CrewBuddy!!!!

I have been round in circles trying to get help with your program. I have registered, it asks for password I don’t have obn or asked for one when registering I have an iphone 12s. Running latest update. My version of CrewBuddy shows 3.2 I can get my trips just fine. However, the hotels are not showing up on my trip page. I have to view them in the hotels section. I have a subscription to CrewBuddy Pro. My icon just says CrewBuddy with the paper airplane. Can someone please show me how to get the hotels to show on my schedule like they used too. I’m returning from ExTO Thanks David
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